
Technology Manufacturing


MES
Change Request Dashboards for Industrial Automation Leader
Problem Statement
Problem Statement
This industrial automation leader faced key challenges in managing Problem Reports (PRs) and Change Requests (CRs) due to disparate systems, manual processes, limited visibility, and security concerns.
Core Challenges:
1
Engineers and stakeholders lacked a unified platform for issue tracking
2
Creation and tracking of CRs were time-consuming and error-prone
3
No real-time dashboard for issue overview
5
Need for secure, SSL-enabled communication
Solution Provided by PSPTech Hub
Solution Provided by PSPTech Hub
PSPTech Hub delivered a custom integration solution that seamlessly connected ThingWorx Navigate with Windchill, enabling real-time issue tracking and streamlined workflows.
Tech Stack:




SSL-enabled ThingWorx Navigate & Windchill integration for secure data exchange
Custom dashboards displaying open and resolved Problem Reports (PRs) and Change Requests (CRs)
Real-time status tracking for pending approvals and completions
Automated alerts and notifications to keep stakeholders informed of critical changes
ROI & Business Impact
50%
Faster CR Resolution
30%
Workflow Efficiency
100%
Compliance Traceability
Engineers, quality teams, and leadership accessed real-time dashboards, eliminating delays
SSL-enabled integration ensured data security while supporting future scalability
Automation reduced manual interventions in issue tracking and approval workflows
Centralized system enabled auditing and tracking of historical change requests for regulatory compliance
Why PSPTech Hub
Why PSPTech Hub
1
Expertise in ThingWorx Navigate and Windchill integration
2
Experience with secure, enterprise-grade implementations
3
Understanding of change management workflows in industrial environments
Ready to Achieve Similar Results?
Let PSPTech Hub help you transform your operations with our proven platform approach.
Problem Statement
This global technology leader faced operational inefficiencies due to paper-based manufacturing processes, leading to reactive equipment monitoring and limited production visibility.
Core Challenges:
1
Reactive Equipment Monitoring with no predictive capabilities
2
Slow & Error-Prone Workflows due to manual processes
3
Access Challenges & Security Risks across systems
5
Limited Production Visibility affecting decision-making
Solution Provided by PSPTech Hub
PSPTech Hub deployed a comprehensive digital manufacturing solution using PTC Manufacturing Apps to optimize operations.
Tech Stack:


Role-Based Task Dashboard with centralized task list repository
Automated Task Assignment with version control & audit trail
Real-Time Analytics Dashboard for live visibility
Technical & Quality Approval Workflow automation
Mobile & Tablet Access for operators
Automated Notifications & Reminders
ROI & Business Impact
30%
Faster Task Execution
100%
Complete Traceability
50%
Approval Acceleration
Operators prioritize and complete tasks more efficiently with real-time visibility into work queues
Complete traceability with full audit trail for compliance
Automated workflows eliminated delays in technical and quality approvals
Significant reduction in approval cycle times
Why PSPTech Hub
1
Deep expertise in pharmaceutical manufacturing compliance requirements
2
Proven Tulip implementation experience at scale
3
Understanding of FDA 21 CFR Part 11 and GxP workflows
Ready to Achieve Similar Results?
Let PSPTech Hub help you transform your operations with our proven platform approach.


