Technology Manufacturing

MES

Change Request Dashboards for Industrial Automation Leader

Problem Statement

Problem Statement

This industrial automation leader faced key challenges in managing Problem Reports (PRs) and Change Requests (CRs) due to disparate systems, manual processes, limited visibility, and security concerns.

Core Challenges:

1

Engineers and stakeholders lacked a unified platform for issue tracking

2

Creation and tracking of CRs were time-consuming and error-prone

3

No real-time dashboard for issue overview

5

Need for secure, SSL-enabled communication

Solution Provided by PSPTech Hub

Solution Provided by PSPTech Hub

PSPTech Hub delivered a custom integration solution that seamlessly connected ThingWorx Navigate with Windchill, enabling real-time issue tracking and streamlined workflows.

Tech Stack:

SSL-enabled ThingWorx Navigate & Windchill integration for secure data exchange

Custom dashboards displaying open and resolved Problem Reports (PRs) and Change Requests (CRs)

Real-time status tracking for pending approvals and completions

Automated alerts and notifications to keep stakeholders informed of critical changes

ROI & Business Impact

50%

Faster CR Resolution

30%

Workflow Efficiency

100%

Compliance Traceability

Engineers, quality teams, and leadership accessed real-time dashboards, eliminating delays

SSL-enabled integration ensured data security while supporting future scalability

Automation reduced manual interventions in issue tracking and approval workflows

Centralized system enabled auditing and tracking of historical change requests for regulatory compliance

Why PSPTech Hub

Why PSPTech Hub

1

Expertise in ThingWorx Navigate and Windchill integration

2

Experience with secure, enterprise-grade implementations

3

Understanding of change management workflows in industrial environments

Ready to Achieve Similar Results?

Let PSPTech Hub help you transform your operations with our proven platform approach.

Transforming manufacturing with smart tools, designed for real results.

@Copyright 2026, All rights reserved by @PSPTECH HUB Pvt Ltd.

Problem Statement

This global technology leader faced operational inefficiencies due to paper-based manufacturing processes, leading to reactive equipment monitoring and limited production visibility.

Core Challenges:

1

Reactive Equipment Monitoring with no predictive capabilities

2

Slow & Error-Prone Workflows due to manual processes

3

Access Challenges & Security Risks across systems

5

Limited Production Visibility affecting decision-making

Solution Provided by PSPTech Hub

PSPTech Hub deployed a comprehensive digital manufacturing solution using PTC Manufacturing Apps to optimize operations.

Tech Stack:

Role-Based Task Dashboard with centralized task list repository

Automated Task Assignment with version control & audit trail

Real-Time Analytics Dashboard for live visibility

Technical & Quality Approval Workflow automation

Mobile & Tablet Access for operators

Automated Notifications & Reminders

ROI & Business Impact

30%

Faster Task Execution

100%

Complete Traceability

50%

Approval Acceleration

Operators prioritize and complete tasks more efficiently with real-time visibility into work queues

Complete traceability with full audit trail for compliance

Automated workflows eliminated delays in technical and quality approvals

Significant reduction in approval cycle times

Why PSPTech Hub

1

Deep expertise in pharmaceutical manufacturing compliance requirements

2

Proven Tulip implementation experience at scale

3

Understanding of FDA 21 CFR Part 11 and GxP workflows

Ready to Achieve Similar Results?

Let PSPTech Hub help you transform your operations with our proven platform approach.

Transforming manufacturing with smart tools, designed for real results.

@Copyright 2026, All rights reserved by @PSPTECH HUB Pvt Ltd.