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ThingWorx MES Services by PSPTechHub
PSPTechHub builds, runs and evolves Manufacturing Execution Systems on PTC ThingWorx — connecting machines, operators and enterprise systems into real-time, audit-ready production execution.
MES Capability Built on ThingWorx
PSPTechHub implements ThingWorx-based MES solutions for manufacturing, food, pharmaceutical, automotive and energy operations. Every engagement converts live production problems — paper logs, fragmented OEE, manual work orders, disconnected assets — into connected, measurable execution on the ThingWorx platform.
What PSPTechHub Builds on ThingWorx
Six MES capability areas, each proven in live production deployments.
Why Partner with PSP Tech Hub?
We bring outcomes, not just technology.
Proactive Platform Monitoring
24/7 monitoring of ThingWorx servers, Kepware connectivity, data flows and integrations, with threshold-based alerts and defined incident response.
Multi-Level Support with SLAs
Structured L1/L2/L3 support model with defined SLAs, ticket triage, root-cause analysis and proactive issue prevention across sites.
Continuous Enhancements
Backlog-driven improvements — new dashboards, KPIs, workflows and integrations — delivered as managed releases without disrupting production.
Governance & Access Management
Role-based access control aligned with enterprise IAM standards, periodic access reviews and audit-ready change management.
Performance & Cost Optimization
Thing model tuning, data retention policies, query optimization and infrastructure right-sizing to keep the platform fast and cost-efficient.
User Enablement & Adoption
Operator, supervisor and admin enablement, documentation and refresher sessions so the MES stays adopted on the shop floor.
ThingWorx Upgrades & Migrations
Structured upgrades of ThingWorx applications and platform versions — planned, validated and executed without production downtime surprises.
AMU Upgrades (Asset Monitoring Unit)
Upgrade and reconfigure Asset Monitoring Units to the latest releases — preserving machine connectivity, alert rules, historical data and custom extensions.
CWC Upgrades (Connected Work Cell)
Connected Work Cell version upgrades with validation of operator workflows, work instructions, station configurations and line-side integrations.
RTTPM Upgrades (Real-Time Production Performance Monitoring)
RTTPM upgrades covering OEE calculations, downtime reason trees, production counters and performance dashboards, with post-upgrade data verification.
Platform Version Upgrades
ThingWorx platform upgrades across major and minor versions — extension compatibility checks, Composer and Mashup validation, and rollback planning.
Platform Migrations
Migrations between environments, servers or cloud infrastructure — including Thing models, data, extensions, integrations and security configuration.
Upgrade Assessment & Roadmap
Pre-upgrade assessment of customizations, extensions and integrations, with a phased roadmap, test strategy and production cutover plan.
Request ThingWorx AMS, Upgrade or Migration Support
Select the service areas you need and share your environment details — PSPTechHub responds with a scoped proposal.
ThingWorx MES Services — Questions Answered
